Refund Policy

General rule

Paid RulePack content unlocks immediately after purchase. Because it is digital content, user-requested cancellations and refunds are generally unavailable after access is granted.

Exceptions

• Clear duplicate charges.
• Payment completed but access was not granted due to a RulePack-side technical issue.
• Refunds required by law.
• Other cases we approve individually.

Requests

Request a refund through the support page (/support) with your account email, item, purchase date, and billing details. If you cannot use the support page, email [email protected].